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Modernisation and Improvement, including Best Value


All parts of the public sector are under pressure not only to modernise and improve but to show how they are modernising and continuously improving in order to ensure that public services are fit for purpose and customer and citizen focused.

Paolo Vestri, one of Hexagon Research and Consulting’s Directors has written several guides to Best Value and drafted the Best Value Task Force’s Guidance on Elected Member Involvement in Best Value.

Hexagon Research and Consulting and our Directors have undertaken several major commissions in this important research area, including carrying out Best Value Reviews, evaluating progress towards 21st Century Government and contributing to the Improvement Service for Scottish Local Government’s work programme.

For further information about this area of work contact Paolo Vestri on 01620 810975 or e:mail
paolo@hexagonresearch.co.uk

Recent or current projects in this area include:

Improvement Service for Scottish Local Government
Knowledge Management Audit


Scottish Local Government Information Unit
Reviews of Elected Members’ Support Services


Scottish Consumer Council
Public Views on Public Performance Reporting


Leeds City Council and Middlesbrough Council
Evaluations of Modernising Local Government proposals


Leeds City Council
Service User Consultation for Best Value Reviews


East Lothian Council
Best Value Review of Central Services


Scottish Local Government Information Unit
Review of Modernising Government Initiatives


Scottish Executive
Customer and Citizen Focused Public Services


Fife Council
Review of Devolved Management and Decision Making


Fife Council
Strategic Best Value Review of Advice Services


Dumfries and Galloway Council
Review of Change Management Programme


Highland Council
Best Value Review of Advice Services


Improvement Service for Scottish Local Government
Leadership and Management Development Studies


Improvement Service for Scottish Local Government
Review of Member Support Services (Phase 1)




Consultation


Research

Policy Analysis

Options Appraisal

Communications

Monitoring and Evaluation

Policy Specialisms